Privacy Policy
Effective Date: September 28, 2023
Welcome to FFAF LOGISTICS India Pvt. Ltd. (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information.
We collect your personal information and process your personal data in accordance with the Information and technology Act of 2000 ( IT Act of 2000) and other national and state laws to processing data.
The user of the Website and Owner of the Website are bound by the laws of India. By accessing or using the Website, you consent to the practices described in this Privacy Policy. Please read the following carefully to understand our views and practices regarding your personal data.
This Privacy Policy describes how we collect, use, and share your personal information when you visit our website [www.ffafcargo.in] (the “Website”). The data we collect depends on the context of your interactions with our Website, through business interaction with you or your employees. Through third party sources /other sources, such as public databases, joint marketing partners, social media platforms, which may include updated delivery and address information from our carriers or other third-party, which we use to update our records to deliver and upgrade our services, information about your interaction with products and services offered by our subsidiaries
By accessing or using the Website, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide: We may collect personal identifiable information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you submit through our contact forms or when you communicate with us.
2. Automatically Collected Information: When you visit the Website, we may automatically collect certain information about your device, operating systems, including your IP address, browser type, operating system, and browsing behavior.
3. User generated content: When you visit the Website and make comments, post and provide information on the contents or services.
4. Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to accept or remove cookies. If you set your browser to reject cookies, some features will be unavailable, such as auto fill options, preloaded information on the forms, etc.
How We Use Your Information
We may use the information we collect for the following purposes:
1. To respond to your inquiries, requests, comments and provide customer support. r
2. To send you updates, newsletters, and sharing promotional materials (if you have opted in) and for data analytics.
3. To analyse and improve the Website’s performance and functionality.
4. To comply with legal obligations and protect our rights and interests.
5. To improving your /user experience,
6. To provide and deliver the products and services you request
7. Process, manage, complete and account for transactions
8. Communicate with you about promotions, upcoming events and news about products and services.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activity on our Website. You can control cookies through your browser settings and way disable.
Disclosure of Your Information
We may share your personal information with:
1. Service providers and vendors who assist us in operating the Website and providing our services, for data analytics.
2. Legal authorities when required by law or to protect our rights and interests.
3. Third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.
4. In case you have opted for non-disclosure of certain direct data and information such direct data shall be not be disclosed directly and information shall duly processed to hold privacy of such user.
5. By using he Web site you are agreeing that we may advertise your feedback on the Web site and marking materials,
6. The information may be retained as long as we require this to provide you with goods and services or such period as mandated under law.
7. We may share your information without your knowledge or consent, when required by applicable law or regulation for the purposes of verification of identity or for prevention, detection or investigation of cyber crimes, incidents, prosecution and punishment of offences and when requested by statutory authorities when requested in due process of law.
8. Protect investigate, fraud, unauthorised or illegal activity
Data Security
We use reasonable security measures to protect your personal identifiable information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure and we shall not be liable for data or information spillage or break out despite we secure your data in all reasonable tools and exercises, however we committed to initiate strict actions and remedies under law for illegal usage of information or access of information.
We share your data with your consent to complete any transaction or provide any product or services you have requested or authorised.
We follow the payment card industry data security standard (PCI DSS) when handling branded credit card and online banking standards or protocols are adopted as mandated under the respective laws.
We take reasonable steps to help protect your personal information in an effort prevent loss, misuse, unauthorised access, disclosure alternation and destruction. It is your responsibility to protect your usernames, passwords to prevent accessing or abusing your account and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
Links to third party sites/apps
The Website may contain time to time contain links to and from other websites of third parties. Using the links or following in the link to any of theses website/s, such websites will have different terms to the collection and privacy and use of personal data and we do not accept any responsibility or liability for these policies. You are required read the terms of the respective website when you visit the site.
Your Choices
You may have certain rights regarding your personal information, including the right to access, alter, correct, or delete your data. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices. We will notify you of any significant updates by posting a prominent notice on the Website.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [india.sales@ffafcargo.in].
